Refund Policy

Refund requests are reviewed according to the active subscription terms, the billing date, and the reason for the request. PsoriCare support will review each request carefully and respond through the support email channel.

Refund eligibility may depend on the plan type, purchase date, renewal date, promotional terms, and whether the service was actively used. Refunds are not guaranteed unless required by applicable law or explicitly stated in your subscription terms.

You may cancel your subscription from Profile → Billing. Cancellation stops future renewals. Access may continue until the end of the active billing period unless otherwise stated in your plan terms.

Approved refunds are returned to the original payment method. Processing time may vary by payment provider and bank. Support will confirm when a refund request has been reviewed.

PsoriCare is a medical tracking and education tool. It does not provide medical diagnosis, treatment, or emergency support. Refund decisions do not change the need to consult a licensed healthcare professional for medical concerns.

For refund questions, submit the support form or email support@psoricare.ai. Please include your account email and a brief non-medical description of the billing issue.